Request Support
We’re here for you; in the NICU and beyond.
Whether you are a parent currently walking the NICU journey, a family navigating hardship outside the NICU, or a friend, nurse, social worker, or community member wanting to refer someone in need, The Elaine Symone Foundation is here to help.
No family should face this season alone.
Help is just a form, a call, or an email away.
Who Can Request Support?
You can request support in two ways:
Request help for your own family
Submit a request on behalf of a family you know (Healthcare teams, extended family members, friends, church members, and community partners are all welcome to refer a family.)
Our only goal is to make sure families receive the care, resources, and support they need; quickly, compassionately, and without barriers.
For NICU Families
Support for families with a baby currently in the NICU
Having a baby in the NICU is overwhelming; emotionally, physically, and financially. We understand this journey because it is part of our own story. We provide support such as:
💰 Financial assistance (gas, meals, parking, emergency needs)
🍼 Baby essentials (formula, diapers, wipes, clothing)
🎁 Holiday or seasonal care packages
🙏🏾 Prayer, encouragement, and emotional support
🔗 Resources and referrals to trusted partners
If your baby is currently in the NICU, or if you are a nurse, social worker, or loved one supporting a NICU family, please click the button below to request support.
Beyond the NICU
Support for families navigating hardship outside the NICU
Life after the NICU brings its own challenges — and some families need help even if they were never in the NICU at all.
Through our Beyond the NICU arm, we support families experiencing:
Temporary hardship or crisis
Food or housing insecurity
Medical or financial strain
The need for baby essentials
Lack of community or emotional support
We offer:
💳 Gift cards for essentials (food, gas, household needs)
🧸 Care packages
🧠 Referrals to mental health, childcare, and family services
💕 Encouragement, community, and prayer
🏠 Emergency assistance, as resources allow
Anyone can submit a request for their own family or on behalf of someone they know.
Prefer to Call, Text, or Email Instead?
We understand that some families may prefer not to complete a form, especially during stressful moments.
You can reach us directly and confidentially.
📩 Email: hello@elainesymonefoundation.org
📞 Call or Text: 803-881-NICU
We will follow up with you to learn more and get your family the support you need.
What Happens After You Submit?
Once your request is received, our team will:
Review your information with care
Reach out directly if anything else is needed
Determine the best support option(s) for your family
Provide next steps and fulfillment details
Surround your family with compassion, prayer, and ongoing support
Your request is confidential. Your dignity matters. Your family is not alone.
We’re Here for Your Family.
Whether your baby is fighting in the NICU today or your family is navigating a difficult season, The Elaine Symone Foundation is committed to walking beside you; bringing hope, healing, and heart to every situation.